Answer a few questions to see if you can make your claim online or to get the right phone number
Do you need emergency roadside assistance?
Emergency assistance
What type of claim would you like to make?
Windscreen or window damage
If you've got comprehensive cover then damage to your van's windscreen or windows is included with your policy.
To make a claim for repair or replacement of chipped, cracked or broken glass:
Road traffic accident
Were more than three other vehicles involved?
Call us on:
Calls are charged at local rate and may be recorded or monitored.
We're here to help Monday to Friday 9am to 5pm (Please note we are closed Saturday, Sunday and Bank Holidays). Emergency support is available at all other times.
-
What information do you need to submit a claim?
-
About yourself
- Your policy number - you can find this in your Swift Space if you don't have it to hand
Details of what happened
- How the incident happened
- A crime reference number, if the loss or damage was caused maliciously
- When it happened (date and time)
- The exact location
- Road and weather conditions at the time of the incident
- Any supporting evidence you can provide, such as photos of the damage, dashcam footage, police reports, etc.
- If the claim is related to an accident on the road, we will take any details collected for other drivers involved and any potential witnesses
Damage to the vehicle(s)
- Confirm what the damage is
- Where the damage is on the vehicle
- The damage severity (is it cosmetic, functional, or written off)
- Take pictures of the vehicle
Who was involved
- Details of any other third-party (name, vehicle registration, address, insurer)
- Did any emergency services attend and if so, who?
- Were there any witnesses, do you have their name and contact details?
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What happens next?
-
We know that waiting for the outcome of a claim can be stressful, that's why we do everything we can to process your claim and get things back to normal as quick as possible.
Once you've called us, we'll:
- Register your claim
- Give you a claim number to quote if you need to get in touch with us again
- Talk you through the claims process, including confirming what you're covered for
- Arrange the next steps
- Keep you informed about any delays or unsuccessful claims
Head over to the Swiftcover Help Hub, where you will find helpful articles and FAQs on all things claims related.
Emergency assistance
Please call us on:
Emergency assistance is available 24 hours a day.
Make a claim online — It's quick and easy
No need to call, we can validate your claim online. Skip the queues by registering your claim online 24/7.
-
What information do you need to submit a claim?
-
About yourself
- Your policy number - you can find this in your Swift Space if you don't have it to hand
Details of what happened
- How the incident happened
- A crime reference number, if the loss or damage was caused maliciously
- When it happened (date and time)
- The exact location
- Road and weather conditions at the time of the incident
- Any supporting evidence you can provide, such as photos of the damage, dashcam footage, police reports, etc.
- If the claim is related to an accident on the road, we will take any details collected for other drivers involved and any potential witnesses
Damage to the vehicle(s)
- Confirm what the damage is
- Where the damage is on the vehicle
- The damage severity (is it cosmetic, functional, or written off)
- Take pictures of the vehicle
Who was involved
- Details of any other third-party (name, vehicle registration, address, insurer)
- Did any emergency services attend and if so, who?
- Were there any witnesses, do you have their name and contact details?
-
What happens next?
-
We know that waiting for the outcome of a claim can be stressful, that's why we do everything we can to process your claim and get things back to normal as quick as possible.
Once you've called us, we'll:
- Register your claim
- Give you a claim number to quote if you need to get in touch with us again
- Talk you through the claims process, including confirming what you're covered for
- Arrange the next steps
- Keep you informed about any delays or unsuccessful claims
Head over to the Swiftcover Help Hub, where you will find helpful articles and FAQs on all things claims related.
Need to speak to someone?
Our team are here to help. Pick one of the options below to get started:
-
Claims phone number
-
Call us on:
Calls are charged at local rate and may be recorded or monitored.
We're here to help Monday to Friday 9am to 5pm (Please note we are closed Saturday, Sunday and Bank Holidays). Emergency support is available at all other times.
-
Emergency Assistance
-
Call us on:
Emergency assistance is available 24 hours a day.
Storm or flood damage
Make a claim online — It's quick and easy
There's no need to call, we can validate your claim online. Skip the queues by registering your claim online 24/7.
-
What information do you need to submit a claim?
-
About yourself
- Your policy number - you can find this in your Swift Space if you don't have it to hand
Details of what happened
- How the incident happened
- A crime reference number, if the loss or damage was caused maliciously
- When it happened (date and time)
- The exact location
- Road and weather conditions at the time of the incident
- Any supporting evidence you can provide, such as photos of the damage, dashcam footage, police reports, etc.
- If the claim is related to an accident on the road, we will take any details collected for other drivers involved and any potential witnesses
Damage to the vehicle(s)
- Confirm what the damage is
- Where the damage is on the vehicle
- The damage severity (is it cosmetic, functional, or written off)
- Take pictures of the vehicle
Who was involved
- Details of any other third-party (name, vehicle registration, address, insurer)
- Did any emergency services attend and if so, who?
- Were there any witnesses, do you have their name and contact details?
-
What happens next?
-
We know that waiting for the outcome of a claim can be stressful, that's why we do everything we can to process your claim and get things back to normal as quick as possible.
Once you've called us, we'll:
- Register your claim
- Give you a claim number to quote if you need to get in touch with us again
- Talk you through the claims process, including confirming what you're covered for
- Arrange the next steps
- Keep you informed about any delays or unsuccessful claims
Head over to the Swiftcover Help Hub, where you will find helpful articles and FAQs on all things claims related.
Need to speak to someone?
Our team are here to help. Pick one of the options below to get started:
-
Claims phone number
-
Call us on:
Calls are charged at local rate and may be recorded or monitored.
We're here to help Monday to Friday 9am to 5pm (Please note we are closed Saturday, Sunday and Bank Holidays). Emergency support is available at all other times.
-
Emergency Assistance
-
Call us on:
Emergency assistance is available 24 hours a day.
Theft of vehicle
Make a claim online — It's quick and easy
There's no need to call, we can validate your claim online. Skip the queues by registering your claim online 24/7.
-
What information do you need to submit a claim?
-
About yourself
- Your policy number - you can find this in your Swift Space if you don't have it to hand
Details of what happened
- How the incident happened
- A crime reference number, if the loss or damage was caused maliciously
- When it happened (date and time)
- The exact location
- Road and weather conditions at the time of the incident
- Any supporting evidence you can provide, such as photos of the damage, dashcam footage, police reports, etc.
- If the claim is related to an accident on the road, we will take any details collected for other drivers involved and any potential witnesses
Damage to the vehicle(s)
- Confirm what the damage is
- Where the damage is on the vehicle
- The damage severity (is it cosmetic, functional, or written off)
- Take pictures of the vehicle
Who was involved
- Details of any other third-party (name, vehicle registration, address, insurer)
- Did any emergency services attend and if so, who?
- Were there any witnesses, do you have their name and contact details?
-
What happens next?
-
We know that waiting for the outcome of a claim can be stressful, that's why we do everything we can to process your claim and get things back to normal as quick as possible.
Once you've called us, we'll:
- Register your claim
- Give you a claim number to quote if you need to get in touch with us again
- Talk you through the claims process, including confirming what you're covered for
- Arrange the next steps
- Keep you informed about any delays or unsuccessful claims
Head over to the Swiftcover Help Hub, where you will find helpful articles and FAQs on all things claims related.
Need to speak to someone?
Our team are here to help. Pick one of the options below to get started:
-
Claims phone number
-
Call us on:
Calls are charged at local rate and may be recorded or monitored.
We're here to help Monday to Friday 9am to 5pm (Please note we are closed Saturday, Sunday and Bank Holidays). Emergency support is available at all other times.
-
Emergency Assistance
-
Call us on:
Emergency assistance is available 24 hours a day.
Lost or stolen keys
If you've got comprehensive cover then cover for lost or stolen keys is included with your policy.
Make a claim online — It's quick and easy
There's no need to call, we can validate your claim online. Skip the queues by registering your claim online 24/7.
-
What information do you need to submit a claim?
-
About yourself
- Your policy number - you can find this in your Swift Space if you don't have it to hand
Details of what happened
- How the incident happened
- A crime reference number, if the loss or damage was caused maliciously
- When it happened (date and time)
- The exact location
- Road and weather conditions at the time of the incident
- Any supporting evidence you can provide, such as photos of the damage, dashcam footage, police reports, etc.
- If the claim is related to an accident on the road, we will take any details collected for other drivers involved and any potential witnesses
Damage to the vehicle(s)
- Confirm what the damage is
- Where the damage is on the vehicle
- The damage severity (is it cosmetic, functional, or written off)
- Take pictures of the vehicle
Who was involved
- Details of any other third-party (name, vehicle registration, address, insurer)
- Did any emergency services attend and if so, who?
- Were there any witnesses, do you have their name and contact details?
-
What happens next?
-
We know that waiting for the outcome of a claim can be stressful, that's why we do everything we can to process your claim and get things back to normal as quick as possible.
Once you've called us, we'll:
- Register your claim
- Give you a claim number to quote if you need to get in touch with us again
- Talk you through the claims process, including confirming what you're covered for
- Arrange the next steps
- Keep you informed about any delays or unsuccessful claims
Head over to the Swiftcover Help Hub, where you will find helpful articles and FAQs on all things claims related.
Need to speak to someone?
Our team are here to help. Pick one of the options below to get started:
-
Claims phone number
-
Call us on:
Calls are charged at local rate and may be recorded or monitored.
We're here to help Monday to Friday 9am to 5pm (Please note we are closed Saturday, Sunday and Bank Holidays). Emergency support is available at all other times.
-
Emergency Assistance
-
Call us on:
Emergency assistance is available 24 hours a day.
Misfuelling
If you've got comprehensive cover then cover for misfuelling is included with your policy.
Make a claim online — It's quick and easy
There's no need to call, we can validate your claim online. Skip the queues by registering your claim online 24/7.
-
What information do you need to submit a claim?
-
About yourself
- Your policy number - you can find this in your Swift Space if you don't have it to hand
Details of what happened
- How the incident happened
- A crime reference number, if the loss or damage was caused maliciously
- When it happened (date and time)
- The exact location
- Road and weather conditions at the time of the incident
- Any supporting evidence you can provide, such as photos of the damage, dashcam footage, police reports, etc.
- If the claim is related to an accident on the road, we will take any details collected for other drivers involved and any potential witnesses
Damage to the vehicle(s)
- Confirm what the damage is
- Where the damage is on the vehicle
- The damage severity (is it cosmetic, functional, or written off)
- Take pictures of the vehicle
Who was involved
- Details of any other third-party (name, vehicle registration, address, insurer)
- Did any emergency services attend and if so, who?
- Were there any witnesses, do you have their name and contact details?
-
What happens next?
-
We know that waiting for the outcome of a claim can be stressful, that's why we do everything we can to process your claim and get things back to normal as quick as possible.
Once you've called us, we'll:
- Register your claim
- Give you a claim number to quote if you need to get in touch with us again
- Talk you through the claims process, including confirming what you're covered for
- Arrange the next steps
- Keep you informed about any delays or unsuccessful claims
Head over to the Swiftcover Help Hub, where you will find helpful articles and FAQs on all things claims related.
Need to speak to someone?
Our team are here to help. Pick one of the options below to get started:
-
Claims phone number
-
Call us on:
Calls are charged at local rate and may be recorded or monitored.
We're here to help Monday to Friday 9am to 5pm (Please note we are closed Saturday, Sunday and Bank Holidays). Emergency support is available at all other times.
-
Emergency Assistance
-
Call us on:
Emergency assistance is available 24 hours a day.
Malicious damage
Make a claim online — It's quick and easy
There's no need to call, we can validate your claim online. Skip the queues by registering your claim online 24/7.
-
What information do you need to submit a claim?
-
About yourself
- Your policy number - you can find this in your Swift Space if you don't have it to hand
Details of what happened
- How the incident happened
- A crime reference number, if the loss or damage was caused maliciously
- When it happened (date and time)
- The exact location
- Road and weather conditions at the time of the incident
- Any supporting evidence you can provide, such as photos of the damage, dashcam footage, police reports, etc.
- If the claim is related to an accident on the road, we will take any details collected for other drivers involved and any potential witnesses
Damage to the vehicle(s)
- Confirm what the damage is
- Where the damage is on the vehicle
- The damage severity (is it cosmetic, functional, or written off)
- Take pictures of the vehicle
Who was involved
- Details of any other third-party (name, vehicle registration, address, insurer)
- Did any emergency services attend and if so, who?
- Were there any witnesses, do you have their name and contact details?
-
What happens next?
-
We know that waiting for the outcome of a claim can be stressful, that's why we do everything we can to process your claim and get things back to normal as quick as possible.
Once you've called us, we'll:
- Register your claim
- Give you a claim number to quote if you need to get in touch with us again
- Talk you through the claims process, including confirming what you're covered for
- Arrange the next steps
- Keep you informed about any delays or unsuccessful claims
Head over to the Swiftcover Help Hub, where you will find helpful articles and FAQs on all things claims related.
Need to speak to someone?
Our team are here to help. Pick one of the options below to get started:
-
Claims phone number
-
Call us on:
Calls are charged at local rate and may be recorded or monitored.
We're here to help Monday to Friday 9am to 5pm (Please note we are closed Saturday, Sunday and Bank Holidays). Emergency support is available at all other times.
-
Emergency Assistance
-
Call us on:
Emergency assistance is available 24 hours a day.
Something else
Call us on:
Calls are charged at local rate and may be recorded or monitored.
We're here to help Monday to Friday 9am to 5pm (Please note we are closed Saturday, Sunday and Bank Holidays). Emergency support is available at all other times.
-
What information do you need to submit a claim?
-
About yourself
- Your policy number - you can find this in your Swift Space if you don't have it to hand
Details of what happened
- How the incident happened
- A crime reference number, if the loss or damage was caused maliciously
- When it happened (date and time)
- The exact location
- Road and weather conditions at the time of the incident
- Any supporting evidence you can provide, such as photos of the damage, dashcam footage, police reports, etc.
- If the claim is related to an accident on the road, we will take any details collected for other drivers involved and any potential witnesses
Damage to the vehicle(s)
- Confirm what the damage is
- Where the damage is on the vehicle
- The damage severity (is it cosmetic, functional, or written off)
- Take pictures of the vehicle
Who was involved
- Details of any other third-party (name, vehicle registration, address, insurer)
- Did any emergency services attend and if so, who?
- Were there any witnesses, do you have their name and contact details?
-
What happens next?
-
We know that waiting for the outcome of a claim can be stressful, that's why we do everything we can to process your claim and get things back to normal as quick as possible.
Once you've called us, we'll:
- Register your claim
- Give you a claim number to quote if you need to get in touch with us again
- Talk you through the claims process, including confirming what you're covered for
- Arrange the next steps
- Keep you informed about any delays or unsuccessful claims
Head over to the Swiftcover Help Hub, where you will find helpful articles and FAQs on all things claims related.
Emergency assistance
Please call us on:
Emergency assistance is available 24 hours a day.