Breakdown cover - in a nutshell
Need stand-alone breakdown cover?
Already got car insurance but want the extra protection?2 You can get cover that gets you back on the road with breakdown cover from our insurance partner, AXA3.
With standard roadside assistance get access to our free online breakdown recovery tool eRescue and help if you lose/damage your keys — giving you the protection you need.
Contact us
For customers who included breakdown cover with their policy and customers who bought stand-alone cover:
All calls (unless specified) are charged at local rate, and each call may be recorded or monitored.
If you need assistance, we’ll need some information when you call:
- Your name and home postcode
- Your policy number (if possible)
- Your vehicle registration number
- The make, model and colour of your vehicle
- Your current location
- What you think the problem with your vehicle may be
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Breakdown assistance within the UK
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Breakdown assistance outside the UK
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Breakdown assistance queries and cancellations
Frequently asked questions
The answers you need about breakdown cover, provided by our expert team
Terms and conditions
1 Breakdown cover purchased with an insurance policy underwritten by AXA Insurance UK plc (“referred to as AXA Insurance”) is sold by AXA Insurance and provided by AXA Assistance (UK) Limited (“referred to as AXA Assistance”) and underwritten by Inter Partner Assistance SA (UK branch) (“referred to as IPA”), whose registered address is The Quadrangle, 106-118 Station Road, Redhill, Surrey, RH1 1PR, and are respectively authorised and regulated by the Financial Conduct Authority, numbers 439069 and 202664. Return to content
2 Standalone breakdown policies are sold by AXA Assistance (UK) Limited (“referred to as AXA Assistance”) and underwritten by Inter Partner Assistance SA (UK branch) (“referred to as IPA”), whose registered address is The Quadrangle, 106-118 Station Road, Redhill, Surrey, RH1 1PR, and are respectively authorised and regulated by the Financial Conduct Authority, numbers 439069 and 202664. Return to content
3 By following the link you are being introduced to AXA Assistance by AXA Services Limited (“referred to as AXA Services”), whose registered address is 20 Gracechurch Street, London, EC3V 0BG and which is regulated by the Financial Conduct Authority, number 456828. AXA Services will receive a flat fee in respect of each customer who it introduces to, and buys a policy from, AXA Assistance. AXA Services is part of the AXA UK plc group and AXA Assistance is part of the AXA Belgium group, both of which are part of the global AXA group. Return to content
4 Lines are open 24 hours a day, 7 days a week. AXA Assistance (UK) Limited operates the 24-hour motoring assistance helpline. Return to content